FAQs
More FAQs- How long will the water damage restoration project take?
- Why does my specialty floor need to be removed?
- During the water damage restoration process, do my belongings need to be moved away from the premise
Depending on the scope of the project and the amount of damage to your home and its contents, the restoration process may require several phases before completion. A thorough evaluation and assessment of all damage will be done before the estimate of a completion date can be established. Through it all, your ServiceMaster Restore of Kingston Project Manager will communicate details to you and your Insurance Provider clearly and effectively, to make the process seamless.
Nonporous flooring can trap water and prevent it and the materials under it from drying properly.
Depending on the scope of work, your belongings and contents of your home may remain on location. In this case, we will take appropriate measures to securely cover and protect contents. Any construction related dust or dirt that occurs as a result of the work, would be addressed in the post-construction cleaning. For large restoration jobs, it is advisable to move all affected contents to a secure, climate-controlled facility in order to protect them and make room for construction. Be assured that our technicians are fully trained and will treat your possessions with the utmost care. Our Automated Inventory Control System tracks the status of your belongings from move out to move back. We will work with you and your Insurance Claims Representative to manage this process efficiently.